78 applicants

Company

Original Job Post

Citi · 3 days ago

Head of Compliance, Branded Cards and Unsecured Lending

New York New York United States

Full-time

Onsite

Executive

$250K/yr - $500K/yr

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Responsibilities

Overseeing the design, development, delivery, and maintenance of best-in-class Compliance, programs, policies, and practices and sets strategic ICRM direction. Translates ICRM strategy and goals across Citi’s clients, products, and geographies in a succinct and clear manner; provide direction and guidance on the program.

Leading and managing a staff of Compliance professionals, with direct accountability for hiring and organizational structure. Direct oversight for compensation, performance appraisals, staff development, training, etc. Provides input on performance and compensation recommendations for staff and utilities that provide related services on a matrix basis.

Providing oversight and guidance over the assessment of broad complex issues, structures potential solutions and drives effective resolution with other senior stakeholders. Provide advice to the businesses on an ongoing basis on new credit cards product and unsecured lending initiatives, new products, business acquisitions, and client-related matters with respect to applicability of policies, resolution of potential red flags or other client/transaction-related compliance escalations.

Assisting in setting annual individual goals that support overall compliance risk management strategy.

Coordinating with compliance heads to align individual programs and objectives with compliance strategy and risk appetite.

Representing Chief Compliance Officer in significant strategic initiatives as requested.

Collaborate with first line of defense teams to provide compliance advice and guidance on existing and new activity processes, helping to shape a product that is both innovative and compliant.

Building relationships with stakeholders by exhibiting strong subject matter expertise and bringing a sense of urgency to pro-actively support client groups.

Building and maintaining strong relationships with other functional heads, working closely with Legal, other control functions, and Internal Audit to create a supportive and seamless culture of compliance, control, ethical conduct, and risk mitigation.

Providing leadership in collaborating with regional teams to set global direction, standards, and plan execution.

Providing leadership in creating and implementing policy and establishing the compliance risk management framework supporting the policy.

Providing guidance to the thematic Compliance programs on the resolution of open issues related to audit and examination findings; report progress to senior ICRM and Business/Function management as appropriate.

Proactively anticipate and help the business plan for changes in the compliance and regulatory environment.

Providing counsel to ICRM and credit cards product and unsecured lending management on policy interpretation and “gray area” exposures.

Establishing professional relationships with relevant regulatory bodies and represent Citi and Compliance on regulatory matters as required.

Handle any regulatory inquiries or examinations related to the credit card product.

Serving as the liaison with regulatory examiners, Internal Audit, and external auditors on all significant Compliance issues involving credit cards product and unsecured lending and overseeing implementation of related remediation.

Conduct and supervise regulatory risk assessments and monitoring/testing thought leadership, creating action plans to mitigate identified risks.

Stay up-to-date with, and coordinate action plans for, changes in laws and regulations related to credit card products and services, interpreting them and advising the team accordingly.

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Additional duties as assigned.

Qualification

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Root cause analysisAnalytical techniquesProject managementRegulatory complianceChange managementUS regulatorsStakeholder managementTeam managementMotivatedAttention to detailTeam orientedOrganizedProblem solvingCommunicationInfluenceLeadershipNegotiationFlexibilityRelationship managementNetworking

Required

Highly motivated, strong attention to detail, team oriented, organized

Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging

Demonstrated ability to assess complex issues through root cause analysis and other analytical techniques, structure potential solutions, and drive to resolution with senior stakeholders

Ability to influence and lead people across cultures at a senior level using sound judgment and successful execution, understanding how to operate effectively across diverse businesses

Experience managing diverse teams, and comfort navigating complex, highly-matrixed organizations

Extensive experience working with US regulators

Comfortable acting as an agent for positive change with agility and flexibility

Effective negotiation skills, a proactive and 'no surprises' approach in communicating issues and strength in sustaining independent views. Strong presentation and relationship management skills are essential

Articulate and effective communicator, both orally and in writing, with an energetic, charismatic, and approachable style. Candidates must have effective persuasion skills, the ability to work effectively at the highest levels of the organization, and will display highly effective networking and influencing skills

Executive presence and a reputation for building strong relationships with stakeholders and leading teams, both direct reports and in peer/influence models

Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience and current knowledge of credit cards products and unsecured lending, including interpretation and application of all related laws, regulations, and directives. Experience managing a diverse staff; Advanced degree preferred

Benefits

Medical, dental & vision coverage

401(k)

Life, accident, and disability insurance

Wellness programs

Paid time off packages including vacation, sick leave, and paid holidays

Company

Citi

Glassdoor

3.8

Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Founded in 1812

San Antonio, Texas, USA

10,001+ employees

https://www.citi.com

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