UpCodes · 17 hours ago
Head of Content Operations
United States
Full-time
Remote
Mid, Senior Level
$120K/yr - $227K/yr
7+ years exp
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Responsibilities
Overseeing content team operations: Working closely with management to help set goals for the content team and manage both our internal and contractor team.
Workflow & process management: Developing and refining workflows and internal tooling to streamline Content process and drive towards company goals.
Content strategy & planning: Collaborating with Content, Product, Sales, and Customer Success teams to align content with company goals.
Data & performance analytics: Using data to measure content performance and inform future content strategy.
Tool & technology management: Overseeing the tools used in content management (like CMS platforms, analytics tools, and project management software) and ensuring the team has the right tech stack to do their work efficiently.
Qualification
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Required
Over 7 years (including 2+ years of management) in a tech company involved in managing large data sets or content.
Proven track record of designing, implementing, optimizing, and scaling operational processes.
Ability to juggle multiple projects efficiently while maintaining a keen attention to detail.
Use data to set the right objectives and find the most effective solutions.
Decisions are backed by clear, defendable reasoning.
Appreciate the role of intuition and conviction.
Good at managing feedback and using it as a driving force for your work.
Thrive in a fast-paced environment, handling multiple initiatives and perspectives simultaneously while maintaining an optimistic outlook.
Open-minded and not afraid to learn through trial and error.
Ability to navigate complex challenges with versatility and adaptability.
Detail-oriented person who raises the team's standards for quality and attention to detail.
Comfortable working across multiple functions and coordinating collective wisdom to drive the product forward.
Expert communication and documentation skills, able to communicate efficiently in writing.
Company
UpCodes
UpCodes helps the AEC industry deliver code compliant buildings.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$7.64MKey Investors
Building VenturesPoint Nine
2024-08-14Series A
2023-05-30Series A· $3.5M
2020-11-22Seed· $3.35M
Leadership Team
Scott Reynolds
Co-founder & CEO
Company data provided by crunchbase
