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Datavant · 5 days ago
Head of Delivery, Identified Data for Life Sciences
United States
Full-time
Remote
Director
$155K/yr - $190K/yr
7+ years exp
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Responsibilities
Own scoping and execution of record retrieval projects for LS customers, ensuring smooth delivery and customer satisfaction
Identify opportunities to better serve customers, seeking to standardize and streamline work, processes, and documentation
Develop and maintain a repeatable playbook for LS customers served via identified data, iterating as needed as the product and customer base evolves
Work with Product to suggest feature enhancements needed to increase team efficiency and value to customers, providing the voice of the customer for the teams
Nurture relationships with key internal stakeholders such as Sales, Product, Solutions/Customer Success, and the Outreach team
Track and report on key metrics to inform team allocations, performance, and hiring
Manage a team of high-performing Delivery Project Managers dedicated to the success of customer projects, iterating on team structure/skillsets needed based on product and customer needs
Qualification
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Required
7+ years of experience working in a customer-facing role and partnering across go-to-market and product functions
Demonstrated ability to drive an audacious vision and understanding of when to strike the balance between transformational and incremental improvement
High customer empathy with the ability to work in highly regulated environments
Ability to work through ambiguous situations to drive clarity and get projects to completion
A knack for partnering with clients, cross-functional partners, and teammates to drive change
Proactiveness to make processes faster, more effective, and more efficient for customers
Strong communication skills - written and oral
Preferred
Experience with EMRs, APIs, healthcare data connectivity, or the ability to ramp up very quickly
Experience working with Life Sciences, Healthcare Analytics or Healthcare data companies
Company
Datavant
Datavant protects, connects, and delivers the world’s health data to power better decisions and advance human health.
1,001-5,000 employees
H1B Sponsorship
Datavant has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (7)
2022 (12)
2021 (1)
2020 (6)
Funding
Current Stage
Growth StageTotal Funding
$80.5MKey Investors
Transformation Capital
2020-10-08Series B· $40M
2018-04-30Series Unknown· $40.5M
Leadership Team
Alejandro Zamorano
Head of Life Science, Partnerships and Business Development
Bob Borek
President and GM, Life Sciences, Ecosystem and Public Sector
Recent News
2024-04-15
Business Insider
2024-04-05
Company data provided by crunchbase
