Sprinklr · 1 day ago
Head of Design, CX Design Studio (Solutions Consulting)
Utica-Rome Area
Full-time
Remote
Director/Executive
$195K/yr - $325K/yr
10+ years exp
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Responsibilities
Lead and inspire a dynamic team in crafting industry-acclaimed experiences across digital platforms.
Collaborate closely with internal teams and customers to develop strategic design solutions that align with their business objectives.
Drive the creation of impactful and meaningful 'big ideas' that resonate with users and enhance their interactions with Sprinklr’s platform.
Foster an environment of continuous learning and adaptation, encouraging team members to explore new design methodologies and technologies.
Engage directly with executive leadership and stakeholders to advocate for design-driven approaches that influence product development.
Maintain a balance of humility and confidence in leading projects that push the boundaries of innovation.
Qualification
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Required
Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
10+ years of experience in design leadership roles within technology or SaaS environments.
Proven track record of leading successful design projects that drive business transformation.
Strong expertise in human-centered design methodologies and service design principles.
Excellent communication skills with the ability to articulate design concepts to technical and non-technical audiences.
Experience collaborating with cross-functional teams to deliver integrated solutions.
Preferred
Visionary leader who can inspire creativity and innovation within your team.
Strategic thinker who can align design initiatives with business objectives.
Skilled communicator who can engage effectively with executives and stakeholders at all levels.
Continuous learner who stays up-to-date with the latest trends in design and technology.
Benefits
Comprehensive health plans
Leading well-being programs
Financial protection for you and your family
401k plan with 100% vested company contributions
Flexible paid time off
Holidays
Generous caregiver and parental leaves
Life and disability insurance
Health benefits including medical, dental, vision, and prescription drug coverage
Company
Sprinklr
Sprinklr provides enterprise software for customer experience management.
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$429MKey Investors
Hellman & FriedmanTemasek HoldingsICONIQ Growth
2021-09-24IPO· undefined
2020-09-09Private Equity· $200M
2017-06-23Secondary Market· undefined
Leadership Team
Ragy Thomas
Founder & CEO
Trac Pham
Co-CEO and Board Member
Recent News
2024-11-15
2024-11-12
Company data provided by crunchbase
