Phil, Inc. · 3 days ago

Head of Design

San Francisco, CA

Full-time

Remote

Senior Level

$190K/yr - $200K/yr

5+ years exp

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Responsibilities

Define and lead the design strategy for internal operations tools, optimizing workflows for quality and efficiency.

Collaborate with pharmacists and internal stakeholders to gather insights and translate them into user-friendly software solutions.

Lead the design of patient-facing experiences that enhance ease of use and accessibility.

Work with product and engineering teams to execute the design roadmap and ensure smooth implementation.

Champion user-centered design and foster a design-thinking culture within the organization, including service blueprinting.

Track and report on key performance metrics related to operational quality and patient experience.

Oversee design from research through execution, ensuring top-quality outcomes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Design leadershipUser-centered designSoftware designInternal operations toolsStakeholder collaborationDesign portfolioService blueprinting