135 applicantsPosted by Agency

Company

HireTalent - Diversity Staffing & Recruiting Firm · 5 hours ago

Healthcare Customer Scheduling Representative

United States

Contract

Remote

Entry Level

$16/hr - $16/hr

2+ years exp

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DeliveryHuman Resources

Hiring Manager

Alka Mathur

Insider Connection @HireTalent - Diversity Staffing & Recruiting Firm

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Responsibilities

Enroll and manage the daily membership roster, including any required follow-up.

Assist with scheduling telephonic and in-home visits.

Work closely with peers to identify and implement process improvement opportunities.

Proactively communicate existing or potential issues and seek resolutions in a timely manner.

Ensure compliance with cultural competency policies and annual competency requirements.

Provide rotating weekend and holiday coverage as required by business needs.

Maintain availability for regular weekend coverage in certain postings based on client requirements.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Healthcare customer serviceMicrosoft Office SuiteVideoconferencing systemsHealthcare terminologyInsurance productsEffective listening

Required

High school diploma or GED

Minimum of 2 years of experience in healthcare customer service or call center operations

Proficient in Microsoft Office Suite, including Word, Excel, and Outlook

Experience using videoconferencing systems such as WebEx Teams

Strong time management and organizational skills

Excellent verbal and written communication abilities

Knowledge and understanding of healthcare terminology

Ability to work collaboratively in a team environment

Demonstrates cultural competency and effective interpersonal communication

Preferred

Associate degree or higher

Familiarity with insurance products, including Managed Care, Medicare Advantage, Medicare, and Medicaid

Company

HireTalent - Diversity Staffing & Recruiting Firm

HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.

Founded in 1997

New York, New York, USA

501-1000 employees