Performant Corp · 2 days ago

Healthcare Implementation Project Manager II

United States

Full-time

Remote

Mid, Senior Level

$76K/yr - $103K/yr

5+ years exp

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Responsibilities

Develops and manages project/action plans to ensure accurate customer on-boarding and account readiness.

Able to effectively share information and transfer knowledge to functional areas and account managers.

Oversees team members to ensure all project tasks are completed on a timely basis; resolves team and project conflicts, provides project leadership to cross-functional team members, escalates project risks to leadership as needed.

Responsible for communication & dissemination of critical project information from customers to internal areas and executive level areas.

Assesses progress and reports status to management and key stakeholders including progress, timelines and milestones; provides timely written and/or verbal communication updates regarding project status.

Tracks & monitors the progress of all functional areas throughout the on-boarding process, reports & communicates status to customer, management, and other stakeholders.

Subject Matter Expert on all new business on-boarding processes.

Anticipates risk and develops mitigation plans & Leads process improvement activities.

Practices effective and strategic decision-making.

Develop and maintain process flows, tools, and procedures to ensure consistent implementation projects from client to client.

Interact with clients in a professional manner and respond quickly to customer requests.

Qualification

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Client ServiceAccount ManagementProgram ImplementationsProject ManagementHealthcare Industry ExperienceData AnalyticsCost ManagementPayment IntegrityMS OfficePMP CertificationSharePoint

Required

Bachelor's Degree in related business or industry or years of equivalent experience

3+ years of client service or account management experience a plus

5+ years of experience managing complex program implementations through a full project management life cycle for health plan payers; experience with ClarisHealth Pareo system integrations is preferred

Relevant healthcare industry experience with data analytics, cost management or payment integrity vendor companies

Intermediate experience with MS Office products