Quest Diagnostics · 8 hours ago
Heath Plan Account Manager (Remote Opportunity)
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Responsibilities
Manage the day-to-day service requirements for each client.
Retention of the business through service excellence
Maintains the key operational relationships at the client
Contributes to the RFP and contracting processes.
Upsells new product offerings and expansions, such as Anchor Tests, Wellness products or IT applications.
Develops key organizational links to people and functions who can help resolve client problems.
Collaborate with HP Account Executive partners to ensure alignment on priority service issues.
Develops financial analysis of denial recovery, contract performance and billing-related opportunities.
Coordinate medical engagement and policy reviews.
Coordinate with IT on eligibility and data agreements.
Coordinate with Commercial reps and marketing.
Qualification
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Required
3 years+ healthcare/payor experience, including problem resolution, service management, and relationship management
Problem resolution
Contract compliance
Customer service
Experience with billing systems
Payor/industry expertise
Team-oriented
Bachelor’s Degree (Required)
Valid driver’s license (Required)
Preferred
Preference for residency in the Central and Eastern Time Zones
Some travel will be required
Company
Quest Diagnostics
Quest Diagnostics is a clinical laboratory that offers diagnostic testing, services, and information.
Funding
Current Stage
Public CompanyTotal Funding
$2.6B2024-08-15Post Ipo Debt· $1.85B
2023-10-30Post Ipo Debt· $750M
1996-12-17IPO
Leadership Team
Recent News
2024-12-17
Company data provided by crunchbase