Alpha Net · 9 hours ago

Help Desk

Austin, TX

Full-time

Remote

Entry Level

$15/hr - $16/hr

1+ years exp

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Responsibilities

At least 1-2 years (preferred) of combined experience with one or more of the following: software support; hardware support; Installation and Implementation setup, Customer Experience, technical documentation; and/or instructions in a private, public, government or military environment.

Basic understanding of Computer Networking concepts, protocols, technologies, and applications.

Strong written and oral communication skills. English Language is mandatory (Read, Write and Speak)

1-2 Years of exp into any Helpdesk, Desktop Support, ServiceDesk, deskside, call Centre, IT Support, troubleshooting, Customer Service, CSR, Customer Service Representative, technical support.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Helpdesk SupportTechnical SupportComputer NetworkingWindowsTechnical Documentation

Required

Basic understanding of Computer Networking concepts, protocols, technologies, and applications.

Strong written and oral communication skills. English Language is mandatory (Read, Write and Speak)

1-2 years of experience in Helpdesk, Desktop Support, ServiceDesk, deskside, call Centre, IT Support, troubleshooting, Customer Service, CSR, Customer Service Representative, technical support.

Location: Austin, TX 78754 (Required)

Preferred

1-2 years of combined experience with one or more of the following: software support; hardware support; Installation and Implementation setup, Customer Experience, technical documentation; and/or instructions in a private, public, government or military environment.

Help desk: 1 year

Windows: 1 year