ResultsCX · 4 hours ago
Home Improvement Retail Customer Service Representative - Site
Lakeland, FL
Full-time
Remote
Entry Level
$14/hr - $14/hr
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Responsibilities
Provide excellent customer service
Communicate with customers over the phone, via email, and/or online chat
Navigate a computer with multiple windows and screens
Resolve any customer issues while providing an exceptional customer experience
Qualification
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Required
High school diploma or GED required
Ability to type 25 words per minute
Intermediate/advanced technical proficiency
Open availability between 6am-2am EST 7 days a week
Reliable transportation to get to and from work daily
Live within 50 miles of the physical location
A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
2 dedicated computer monitors minimum 13 inches or larger
A VoIP USB Headset with microphone and a Web Cam for Training
Dedicated workspace in your home that is free of background noise and distractions
Benefits
Healthcare Benefits – Medical, Dental, Vision, PTO & 401(K)
Paid Training
Discounts on Hotels, Car Rentals, Restaurants, Movie Tickets, Groceries, Child Care, and much more
Company
ResultsCX
ResultsCX is a provider of customer experience management services.
Founded in 1990
10,001+ employees
Funding
Current Stage
Late StageTotal Funding
$22.87MKey Investors
Riveria Investment Group
2022-09-14Private Equity· $22.87M
2021-10-04Acquired· undefined
2011-01-01Private Equity· undefined
Leadership Team
JC Ramey
CEO- Devicebits
Rajesh Subramaniam
MD & CEO
Recent News
2024-06-04
Company data provided by crunchbase
