The Coordinating Center · 16 hours ago

Homeless Support Services Coordinator

Rockville, MD

Full-time

Remote

Entry, Mid Level

$26.44/hr - $27.40/hr

2+ years exp

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Non Profit

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Responsibilities

Work to help clients achieve community integration and continuity of care through facilitating community support while working toward successful permanent supported housing residency. This includes homeless populations who are veterans, people with behavioral health challenges, physical health conditions and especially long-term chronic homeless populations.

Secures information such as medical, psychological, and social factors to jointly develop an individualized, recovery based, housing and service goal plan consisting of time specific goals and objectives (SMART).

Utilize the Housing First model to engage program recipients and promote housing stability, personal recovery, and self-sufficiency.

Complete required and as needed face-to-face contacts developing rapport with clients while meeting specific individual needs and contractual requirements based on acuity and specific program enrollment.

Obtain identification, housing, medical and other documentation to assist recipient with completing housing applications, and obtaining federal, state, and local benefits, in addition to the reapplication and redetermination processes.

Establish strong working relationships with and maintain ongoing communication between the property owners and managers, advocating on behalf of individuals served and engaging in eviction prevention services, as necessary.

Provides ongoing supports to maintain housing including, but not limited to, good tenant training and skills coaching.

Research and recommend cost-effective alternatives to care, as appropriate.

Engage the case management process and best practices to guide client service delivery to include assessments, documentation, planning, implementation, education, advocacy, and evaluation.

Complete timely documentation of care management activities in multiple electronic databases, including HMIS.

Manages multiple priorities and tasks with flexibility to enhance service coordination.

Qualification

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Case management experienceCritical thinking skillsSubstance use experienceMental health experienceChronic health conditions experienceHUD knowledgeHousing authorities knowledgeSocial services knowledgeMedicaid services knowledgeMontgomery County resources knowledge