Körber Supply Chain · 2 days ago
Hotline Controls Engineer
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Insider Connection @Körber Supply Chain
Responsibilities
Provide technical and online assistance to customers.
Offer professional telephone support to both internal and external customers.
Provide professional online software support for PLC.
Manage the hotline ticket system for IT, Facilities, and Controls.
Work on ongoing issues to reduce call volume and escalate problems when necessary.
Maintain support desk documentation and monitor trends to prevent issue escalation.
Collaborate with engineering teams and communicate effectively with stakeholders.
Review common issues raised from reports and take necessary remedial action.
Qualification
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Required
You are capable of working night shift and on call.
You gained a bachelor’s degree in engineering (preferably electrical).
You have gained basic Knowledge of PLC controls.
You have gained 2+ years of experience in the field or a related area.
You have worked with different HMIs-Allen Bradley & Siemens or ability to learn quickly.
You can travel domestically with the possibility of international travel.
You have strong communication skills with the ability to interact with internal stakeholders and Körber customers.
You have the interest and skill to collaborate with engineering functional teams.
You can consistently make timely decisions even in the face of complexity.
You have the capability of following guidelines and ensuring efficiency on given project tasks.
Benefits
Flexible office/work-from-home schedule
Competitive Medical, Dental, and Vision insurance
Fun casual, and flexible work environment
Company
Körber Supply Chain
Supply chains are growing more complex by the day.
H1B Sponsorship
Körber Supply Chain has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (1)
2022 (19)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Kohlberg Kravis Roberts
2021-12-14Private Equity· Undisclosed
Leadership Team
Recent News
Parcel and Postal Technology International
2024-05-24
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