DICK'S Sporting Goods · 3 days ago

HR Operations – Specialist (REMOTE- PA)

Coraopolis, PA

Full-time

Remote

Entry Level

$47K/yr - $79K/yr

1+ years exp

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Consumer GoodsE-Commerce

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Responsibilities

Ensure all HR processes follow operational compliance regulations. This includes process improvement, communication and partnership with vendors, and effective communications with HR Business Partners and various COEs.

Focus on timely resolution to teammate inquiries through the ServiceNow platform. Support our user population (stores, distribution centers, corporate teammates) with questions, troubleshooting, simplistic reporting, and process adherence for Tier 1 support.

Create, maintain, and update knowledge articles within the systems to ensure our teammates have current and the most up to date information.

Take a user-centric approach to processes, technology, and procedures to improve the teammate experience.

Assist with project scoping, design, testing, and implementation as needed.

Collaborate and communicate across HR and other functions to understand internal opportunities and learn to suggest system automation.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

ServiceNowHR ComplianceHuman Capital ManagementCase ManagementProcess ImprovementSHRM CertificationServiceNow CertificationTeamwork SkillsCommunication Styles