Applied Systems · 6 hours ago

HR Operations Coordinator

United States

Full-time

Remote

Entry Level

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InsuranceSoftware

Work & Life Balance

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Responsibilities

Execute the processes that support the employee experience from pre-onboarding through offboarding

Maintain the HR/employee data within the various HR systems, including the processing of new hires, job and status changes, pay changes, transfers, terminations, position management, etc. Ensure data integrity through accuracy of entry and participation in employee/HR data audits

Answer incoming tickets, emails, and phone calls to HR Operations. Review, research, resolve, or escalate, and close all assigned inquiries within the established service level agreements (SLAs)

Support the adoption of Employee Self Service (ESS) and Manager Self Service (MSS) by providing real-time guidance and coaching to end users

Create and maintain the personnel files, including the collection and maintenance of regulatory information such as I-9, self-identification, etc.; conduct periodic reviews of personnel files to ensure all required documents are up-to-date and complete

Provide information and problem resolution to the various teams within HR

Administer various HR policies and processes such as, unemployment, fringe benefits, employee recognition, immigration, relocation, etc

Audit, track, and process invoices, ensuring accuracy of billing and on-time payments to vendors

Complete and submit regulatory/statutory reporting ensuring accuracy and on-time completion

Maintain the processes and procedures for the delivery of employee services; ensure documentation remains current and accessible

Serve as the main point-of-contact for the HR department during internal and external audits

Create and file electronic and/or paper copies of employee documents as needed

Produce and distribute routine and basic ad hoc workforce reporting as needed

Develop awareness and continually increase knowledge of current trends in HR through classes, reading, or other mechanisms. Participate in professional groups, meetings, and conferences

Qualification

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HR policies knowledgeMicrosoft 365UKG experienceATS experienceProject managementData confidentialityOffice environment experience