ICU Medical · 1 day ago

HR Operations Specialist

USA

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Assist employees primarily via email in a timely manner regarding benefits, compensation, employee self-service, HR policy and procedural questions.

Handle employee transactions in our HRIS system, ensuring all data is accurately entered and maintained.

Ensure you are following up and providing a timely and accurate response or properly redirecting the inquiry, to help the employee resolve or address their need.

You may serve as an HR SME (Subject Matter Expert) for a particular HR program.

Maintain appropriate level of process, program, and policy knowledge to assist employees.

Liaise with our Payroll department and other COEs to resolve employees’ questions.

Support Onboarding Process including conducting New Employee Orientation.

Updating/maintaining internal Shared Services team process documentation.

Provide production support, including researching and resolving system problems, unexpected results or process flaws. Recommend solutions and/or alternative methods to meet business needs based on system capabilities.

Work on special projects as they arise.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

HRIS managementHuman Capital Management SystemsOracle FusionADPKronosLearning Management SystemsAttendance SystemsData integrityProcess improvement

Required

Exceptional time management, organizational, prioritization and follow-up skills.

Ability to explain complex concepts and ideas clearly and concisely.

Comfort in navigating HR-supported systems.

HR process mindset.

Strong written and verbal communication skills.

Ability to build credible relationships, demonstrate good judgement, and build on analytical skills.

Ability to place high priority on data integrity and security.

Ability to multitask in a high-paced environment with competing priorities.

Problem solving skills, focus on technology, process improvement, and continuous learning.

Natural self-starter and problem solver that takes the initiative to solve issues.

Bachelor’s degree in Human Resources or related field or equivalent relevant work experience

Minimum three (3) years of experience in Human Resources Operations including, but not limited to familiarity with Human Capital Management Systems (HCM Systems), Time and Attendance Systems, Payroll Systems and Learning Management Systems (LMS).

Must be at least 18 years of age