AIT Worldwide Logistics · 5 days ago

HUB Operations Coordinator

Torrance, CA

Full-time

Onsite

Mid Level

3+ years exp

Wonder how qualified you are to the job?

Maximize your interview chances

Freight ServiceLogistics

Insider Connection @AIT Worldwide Logistics

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Responsible for communicating daily with station managers within the assigned geographic region to encourage and enhance usage of the AIT Middle Mile Network.

Identify opportunities that are being routed outside of the AIT Middle Mile Network and communicate with the owning stations to ensure the freight is injected into the AIT Middle Mile Network, if applicable.

Providing guidance regarding load quality and expectations of operating within the Middle Mile Network HUB operation through daily interaction with assigned location’s dock personnel including supervisors and management

Responsible for making routing suggestions through understanding the requirements/ expectations of handling shipments of consequence – must understand service level requirements

Process timely and accurate updates to the AS400 with departure times and additional information as needed upon departure and arrival at assigned HUB locations

Coordinate daily taskings according to priorities – adjusting as necessary as more data /information is received and protecting service.

Provide loadouts to HUB Operations Supervisor or station personnel (depending on location assigned) for linehauls scheduled. This includes ensuring proper paperwork is attached to include AIT Middle Mile Pre-Trip Inspection Forms, and AIT Middle Mile Activity Cover Sheet. This is the beginning of the AIT Middle Mile loading and unloading activities within the HUB location.

Collects information regarding activity prior to shift, during shift and presents this information to the HUB Operations Supervisor or Domestic Transportation Manager (depending on location assigned).

Proactively communicating with customers (internal and external) regarding shipment status to provide best in class customer service

Conduct investigations regarding misrouted freight, OS&D and other discrepancies and necessary.

Perform dock checks daily.

Process inbound and outbound documents, ensuring accuracy and reporting discrepancies as required.

Processing data and information to inform KPI status of HUB Operations in a manner acceptable to be presented to customers (internal and external), Regional Director level and below within the AIT Worldwide Logistics organization.

Communicate with AIT Middle Mile Network Corporate Operations Team regarding additional adhoc loads and routing requirements as communicated by the HUB Operations Supervisor and/or Domestic Transportation Manager.

Under minimal supervision, able to conduct the activities outlined as primary responsibilities with little to no guidance or supervision

Regarded as capable of training, providing guidance and leading others and must be able to explain and articulate processes and procedures with or without documented procedures in hand and able to provide guidance and direction when needed.

Occasional communication with station managers outside the assigned geographic region to encourage and enhance usage of the AIT Middle Mile Network.

Develop relationships with LTL carrier partners within assigned region that allow for ease of conducting business and problem resolution.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

TransportationLogisticsLTLHUB OperationsFreight CoordinationDangerous Goods HandlingForklift OperatorDangerous Goods Certification