Norwegian Cruise Line Holdings Ltd. · 17 hours ago
Human Resources Director - Norwegian Cruise Line - Shipboard
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Responsibilities
Provides general advice and human resource direction when advising management in employee related issues.
Participates in all Master’s hearings as an objective advisor to provide input and guidance in all ship HR matters.
Conducts and/or supports shipboard training regarding senior level HR topics (e.g.: sexual harassment, etc.).
Promote organizational effectiveness by monitoring issues such as employee relations, conflict/grievance mediation and resolution, performance management, succession planning, career path and tracking.
Ensures compliance of various Collective Bargaining Agreements, with the goal of consistency in application across the vessel.
Responsible for crew well-being, comfort, and engagement by working closely with the HR Operations Manager, Training Specialists and Crew Entertainment Chairperson ensuring preparation and distribution of all pertinent information for all employee compensation, benefits, and Human Resources policy implementation, including, but not limited to: cruise “comp” privileges, nutrition (quantity/quality of food in Crew Messes), general life onboard, uniforms, sign-on/sign-off process, updates to entitlement grid, succession list compliance, internal promotion procedures, leave of absence (compassionate leave, medical, and maternity), retirement, service awards, Vacation Hero Awards Program and other company/morale building programs.
Ensures that ship specific HR practices are in compliance with all legal, shipboard and company safety requirements.
Nurture an international environment that fosters a committed team that continually builds upon service excellence in all areas of ship operations.
Attend meetings, training and courses that work to ensure that the Human Resource function strives for international best practices within the stated corporate objectives of Norwegian.
Support the Master in communicating company initiatives and strategic objectives to all crewmembers.
Acts as the ship's liaison with regards to all contract discrepancies, permanent position changes and all inquiries received by the Shipboard HR Ops. office.
Oversees time/attendance and scheduling policies and procedures for all shipboard employees. Performs random audits on time sheets to ensure accuracy, and compliance with MLC 2006 mandates regarding crew work and rest hours. Acts as the ship’s Compliance Officer with regards to all MLC 2006 audits.
Partners with the appropriate shipboard and shore side contacts to conduct all Human Resources related investigations, such as: sexual harassment, discrimination, harassment, retaliation claims, and performance management issues. HRM will then present findings and suggested course of action to the Staff Captain who oversees discipline onboard.
Coordinates with ship management regarding crew disciplinary issues to make sure that the methods, means, and rationale for progressive discipline are fair and consistent.
Partners and supports vessel security officers when needed, to collect information regarding investigational matters that overlap with HR matters such as: workplace violence, drug/alcohol violations, theft, and other related issues.
Coaches ship management on the methods and means of fair and consistent performance management processes.
Coordinates with Shipboard Talent Management and/or Shipboard HR Ops. to provide recommendations for job description updates.
Coordinates with medical staff to properly manage all medical and workers’ compensation cases.
Manages the Vacation Hero Awards process and ensures that this program is conducted on schedule.
Must have regularly scheduled office hours to be available to meet with employees regarding any issues they may be experiencing.
Assist union representatives when visiting to ensure that they have accommodations and a regular meeting place to interact with the corresponding crew members.
Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.
Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
Must be familiar with the Safety and Environmental Protection Policy and the SMS, and carry out the policies and procedures appropriate for his/her position.
Qualification
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Required
Intermediate to Advanced verbal and written level of English is required.
Intermediate knowledge of Microsoft Word, Excel, and Outlook is required.
Three years of human resources related experience preferably in an international environment is required.
Bachelor’s degree in Human Resources, Business Management, Psychology or related field is required. Some related experience may substitute for this education requirement at an equivalent rate.
Company
Norwegian Cruise Line Holdings Ltd.
Norwegian Cruise Line Holdings Ltd.
Funding
Current Stage
Public CompanyTotal Funding
$5.29BKey Investors
L CattertonApollo
2024-09-03Post Ipo Debt· $315M
2023-10-11Post Ipo Debt· $790M
2022-02-10Post Ipo Debt· $2.04B
Recent News
Philadelphia Business Journal
2024-12-25
Los Angeles Times
2024-12-21
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