Be an early applicantLess than 25 applicants

Company

Paycor · 15 hours ago

Implementation Consultant - Payroll (Remote)

United States

Full-time

Remote

Entry, Mid Level

$55K/yr - $88K/yr

2+ years exp

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Bookkeeping and PayrollEmployment

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Responsibilities

Lead the process of transitioning new clients from their existing human capital management software to the Paycor product suite; utilize effective client service and change management practices to ensure a smooth conversion

Act as the primary client contact throughout the client implementation process; escalate needs, issues, concerns to the business partners and management as appropriate

Establish a strong working relationship with each client based on clear expectation-setting and mutual trust building. Ensure clients’ requirements and business objectives are defined clearly that they are well understood by the entire project team.

Serve as the subject matter expert and advocate for the Paycor product suite; ensure set up is consistent with the clients’ needs and expectations

Proactively consult clients on best practices and necessary system and process changes to achieve implementation milestones and goals

Possess working knowledge of the full Paycor product suite to make connections across services and provide consultation of best practices and system utilization in multiple human capital management disciplines

Work in coordination with non-client facing Implementation team members to ensure accurate database configuration

Test client data and Paycor system configuration to ensure proper functionality and quality; resolve data discrepancies as a result of testing and/or initial production activity within the software

Investigate, analyze and recommend solutions for clients’ issues; collaborate with Implementation leadership and Technical Support staff to eliminate recurring issues

Maintain accurate project status in Paycor project management software; provide real time updates as needed to project stakeholders; proactively identify and mitigate project risks

Conduct telephone/web-based and/or face-face training sessions with new users

Work closely with sales partners to ensure client expectations are being met; provide technical expertise to support the Sales team when needed

Transition clients to ongoing Client Services Support resources upon successful implementation

Train and mentor new team members

Serve as a thought leader for continuous improvement of the Implementation process. Identify broad level enhancements that will continue to foster the delivery of an 'amazing client experience' and drive client satisfaction and retention. Provide recommendations for advancing project management processes and/or methodologies.

Qualification

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Client-facing experienceProject managementHuman capital softwareMicrosoft Office SuiteWeb conferencing toolsTime management skillsFlexibility in scheduling

Required

Four-year degree or equivalent experience

At least 2 years’ experience in a client-facing position; prior implementation, project management or business to business sales experience a plus

Knowledge of human capital software preferred

Demonstrated proficiency with PC software with emphasis on Microsoft Office Suite and web tools for conferencing and training

Strong communications and interpersonal skills

Demonstrated organizational and time management skills

Flexibility in scheduling to meet client needs with short turnaround

Ability to manage project completion with tight deadlines

Ability to work efficiently and effectively on project teams

Preferred

Knowledge of human capital software preferred

Benefits

A flexible virtual-first work philosophy

An initial equity award in Restricted Stock Units (RSUs) for all new Associates and on-going award opportunities to participate in the value created through Paycor's growth

401(k) with $.65 match for every dollar contributed up to 6% of eligible pay

Generous paid time off in addition to 10 paid holidays (including YOUR Holiday to celebrate a day or holiday you hold special)

Three medical plan options – including a $0 cost option and travel & lodging support to ensure access to medical care

Paid leave for birth parents, non-birth parents, elder caregivers, and military support

Sabbatical opportunities for tenured Associates

Employee Stock Purchase Plan, which enables you to buy PYCR stock at a 15% discount

Inclusive and accessible Employee Assistance Program (EAP) to help with everyday challenges

Company

Paycor

Glassdoor

3.5

Paycor is a provider of online payroll processing, human resource management services, and timekeeping software to help businesses.

Founded in 1990

Cincinnati, Ohio, USA

1001-5000 employees

http://www.paycor.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (28)

2022 (36)

2021 (29)

2020 (43)