Chronosphere · 2 days ago
Implementation Engineer
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AnalyticsCloud Infrastructure
Insider Connection @Chronosphere
Responsibilities
Handle and execute service requests, project engagements, triage and diagnose incidents or issues, and assist with daily operations and delivery of the Professional Services organization
In partnership with more senior members of the team, scope, execute, and manage software/service implementations and projects with our customers and prospects
Help identify or uncover potential business or service opportunities with customers through discovery, research, and developing solution hypotheses
Support the development of services as we scale, including process, people, and technology or special projects
Serve as a subject-matter expert on our products, services, capabilities, and use-cases and applications, participating in discussions internally on product/service development
Developing and implementing Chronosphere solutions to match customer's business needs
Partner with Customer Success, Sales and Support to understand customer requirements and matching product capabilities
Qualification
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Required
Bachelor’s degree in a technical area (e.g. Computer Science, Information Systems, Finance, Engineering, etc.)
1 - 3 years of recent and relevant work experience in a similar function, ideally in software implementation or scoping
Experience working with Sales and Customer Experience orgs delivering add-on or in a customer-facing role
Technology troubleshooting skills and interest in technology/software support
Strong communication skills, ability to explain technical concepts to non-technical users
Experience with major cloud providers (AWS, Azure, GCP) and Kubernetes
Proficiency in one or more of Python, React, Typescript, Node, Next.js, Go
Benefits
Health Insurance Coverage
Unlimited Vacation Time
Competitive Salary
Stock Options
And More
Company
Chronosphere
Chronosphere is the only cloud native observability platform that helps teams quickly resolve incidents while controlling costs.
H1B Sponsorship
Chronosphere has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (6)
2022 (6)
2021 (4)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
$342.47MKey Investors
CrowdStrike Falcon FundGeneral AtlanticGreylock
2024-01-17Series Unknown· Undisclosed
2023-01-09Series C· $115M
2021-10-07Series C· $173M
Recent News
2024-04-28
2024-04-28
Company data provided by crunchbase