200+ applicants

Company

Amazon · 1 day ago

Implementation Manager, Professional Services (ProServe)

California, United States

Full-time

Remote

Mid, Senior Level

$62K/yr - $103K/yr

5+ years exp

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H1B Sponsor Likely

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Responsibilities

Analyze current purchasing processes and evaluate opportunities for Amazon Business solutions to improve end user experiences, reduce costs, and accelerate organization performance.

Drive and accelerate spend adoption through change management activities and advising customers on best practices for using Amazon Business solutions.

Define requirements and scope program for utilizing AB solutions.

Oversee program execution including personnel assignment, project scheduling, and timely delivery.

Provide timely, clear and concise and complete communications to customer and Amazon Business Leadership.

Assess program risks, anticipate challenges, and provide escalation management when necessary.

Focus on automating service needs for customers and work with Product Management and Technical teams to develop solutions that will increase customer adoption.

Meet or exceed targets for customer and/or feature spend adoption.

Relay market needs and requirements back to internal Amazon teams including Product Management, Technical and Category Management teams.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Procurement knowledgeSalesMarketing experienceB2B implementation experienceBilingual in FrenchChange managementProject managementMarket needs assessmentRelationship building

Required

Knowledge of procurement and source to pay methods at small and medium businesses

3+ years of sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent experience

Bilingual Proficiency in French and English is mandatory

Preferred

Experience influencing at all levels within an organization, particularly at the executive level

Experience exceeding sales targets using a consultative, solutions-focused approach or equivalent

Bachelor's degree or equivalent

5+ years implementation or services delivery experience, B2B industry preferred BA/BS degree

Benefits

Equity

Sign-on payments

Full range of medical, financial, and/or other benefits

Company

Amazon

Glassdoor

3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10,001+ employees

https://amazon.com

H1B Sponsorship

Amazon has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (14000)

2022 (23375)

2021 (15334)

2020 (14558)