78 applicants

Company

HealthEquity · 1 day ago

Implementation Manager III

United States

Full-time

Remote

Senior Level, Lead/Staff

$70K/yr - $104K/yr

8+ years exp

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Financial ServicesHealth Care

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Identify client nuances, plan requirements, and contractual commitments to create non-standard solutions.

Implementation manager is responsible for coordinating and planning with all levels of internal and external customers including cross-functional teams, clients, Third Party Administrators, brokers, and external partners.

Support the Sales process with Client RFP responses, pre finalist support and represent HealthEquity services and products on finalist meetings.

Lead client advocate throughout the implementation while maintaining project management standard methodologies to keep leadership and key partners informed of progress, risk assessments and executive summaries, as appropriate. Proactively identify factors jeopardizing the project and leverage internal resources, and client contacts to assess and mitigate further issues before looping in internal leadership.

Develop unique project specifications and objectives from initiation to delivery for our enterprise and complex implementations with standard and non-standard solutions for both new and existing clients.

Own the discussion through a consultative approach and suggest solutions with key partners for standard and customized plan design. Collaborate with clients and/or cross-functional teams to produce functional specifications, design documents, and other blueprints for the project. Define scope of efforts required to meet objectives and create comprehensive project timelines. This includes analyzing, reviewing, and forecasting project expenditures and mitigating scope creep.

Responsible to drive project team and partners down the critical path by preparing and regularly maintaining project plans after aligning on necessary project steps, activities, the sequence of events, critical success paths, dependencies, and the duration of tasks with all partners.

Identify and acquire appropriate resource needs, ensuring availability to support and complete project deliverables. Manage resources within respective departments, other internal departments, outside service providers as well as materials committed to the projects. This may include collaboration with functional department managers to assemble project teams.

Identify, assign, and align on project responsibilities ensuring that activity, integration, and productivity are employed in the most efficient manner while still meeting project targets. Manage resources within respective departments, other internal departments, outside service providers as well as materials committed to the projects to ensure that project breakthroughs are met and completed on time.

Perform various implementation tasks including plan requirement completion, business and technical data gathering, complete system configuration, communications strategy consultation and materials delivery, and web-based system demonstrations and training sessions.

Lead cross-functional and departmental initiatives centered on improving the implementation process, innovation, and growth.

Qualification

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Client service experienceImplementation experienceProject management skillsMulti-tasking abilityRelationship building

Required

8 years of client service experience; benefits industry

5 years of experience with special projects, possesses project management skills and effective project tracking

Bachelor’s degree or equivalent work experience

Direct client facing and implementation/project management delivery experience

Always maintains a professional composure

Ability to work in a fast-paced, high stress and high-demand environment especially during peak times

Multi-tasking ability with an attention to detail

Capable to develop and maintain strong relationships

Passionate and dynamic about making a difference for our clients in their health plans

Adept at learning new products and services to deliver remarkable results consistently

Ability to transition quickly to new responsibilities and changes in process

Active listener, ability to ask probing questions and capable of influencing

Effective in written and verbal communications, able to offer professional coaching to our clients on effective use of our online tools

Capable to work independently, self-motivated and organized and can problem-solve complex problems

Prioritizes to accomplish work in a timely and successful manner

Benefits

Medical, dental, and vision

HSA contribution and match

Dependent care FSA match

Uncapped paid time off

Adventure accounts

Paid parental leave

401(k) match

Personal and healthcare financial literacy programs

Ongoing education & tuition assistance

Gym and fitness reimbursement

Wellness program incentives

Company

HealthEquity

Glassdoor

4.1

HealthEquity connects health and wealth by administering Health Savings Accounts (HSAs) and other consumer-directed benefits.

Founded in 2002

Draper, Utah, USA

1001-5000 employees

http://www.healthequity.com

H1B Sponsorship

HealthEquity has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (27)

2022 (7)

2021 (1)

2020 (2)