PMO Partners, LLC · 18 hours ago
Implementation Project Manager
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Responsibilities
Leads and participates in strategic project planning sessions
Manage all aspects of project life-cycle from start to finish.
Create and manage project plans including accurate work activities, dependencies, and milestones.
Plan, monitor, control, report and communicate on key aspects of the project such as scope, budget, schedule, and customer satisfaction.
Manage project risks, issues, and project problems through to closure. This includes identifying and negotiating win/win outcomes.
Prepare accurate status reports and steering committee reports and lead status and steering committee meetings.
Manage and drive the change control process across the client teams.
Escalate, keep informed and manage-up to relevant stakeholders as required.
Utilize resources in an efficient manner; clearly communicate work assignments and due dates.
Coordinate and drive work activities across project team and other departments as required.
Forecast resources accurately for projects assigned.
Lead and ensure smooth transitions from sales to PS and PS to support.
Build strong relationships with our client and their clients.
Understand our clients' implementation process and ensure project teams are following it.
Guide clients in implementation best practices and manage client expectations towards project goals and objectives.
Contribute to the improvement of professional services process, methodology and templates.
Achieve billable targets.
Coach and mentor junior team members.
Qualification
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Required
Bachelor’s degree in business or equivalent
Must understand the full software development life cycle
Must display our clients' core values
Ability to execute tactically and think strategically
Excellent verbal and written communication skills
Strong analytical, problem-solving and time management skills
Ability to meet deadlines and communicate status appropriately and timely
Ability to persuade and influence
Ability to train and mentor junior team members
Excellent customer service skills that build elevated levels of customer satisfaction
Independent worker who can operate with little supervision
Confident and capable of managing multiple customers and projects concurrently
Must have 2+ years Project Management experience in one of the following areas: Software implementation, Professional Services capacity, Equipment finance, leasing or general commercial lending, Salesforce
Preferred
Project Management Professional (PMP) Certification preferred but not required
Company
PMO Partners, LLC
PMO Partners is a niche staffing firm based out of Massachusetts, with 20 years of experience in the recruitment and management of Project Management professionals.