Outbound Funnel · 2 days ago
Implementation Specialist (US Based - APAC Hours)
Salt Lake City, UT
Full-time
Remote
Mid Level
$50K/yr - $60K/yr
4+ years exp
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Responsibilities
Responsible for planning, coordinating, and executing the implementation of a Sales Engagement, Automation, and CRM Platforms. This includes gathering requirements, creating a project plan, and managing the project team to ensure that milestones are met on time and within budget
Must communicate effectively with both technical and non-technical stakeholders. This includes working with the IT team to ensure that the technology is implemented correctly, as well as with business leaders to ensure that the project meets the company’s strategic objectives
After the implementation is complete, providing training and support to the end-users. This includes creating user guides, conducting training sessions, and providing ongoing support to ensure that the system is used effectively
Analyzing the effectiveness of the system and identifying areas for improvement, as well as identifying new technologies that can be implemented to improve the company’s operations
Serve as a subject matter expert for the company’s software products
Lead the implementation process, from kickoff to completion
Create, update, and maintain project plans, timelines, and resource allocation documents
Develop, test, and deploy customized solutions for clients
Identify and troubleshoot any technical issues encountered during various phases of the implementation process
Collaborate with internal teams to provide timely resolution of technical issues
Manage project-related invoices and client communication
Provide training for client staff on the usage of new systems and software
Qualification
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Required
Minimum of 4 years of professional experience in project management or implementation
Exceptional time management skills, with the ability to manage multiple schedules and project timelines
Ability to translate technical insights into clear executive summaries
Highly responsive with excellent communication skills, able to engage effectively with clients and internal stakeholders
Strong communication skills and ability to work in a cross-functional team
Ability to thrive in a fast-paced, dynamic environment
Knowledge of software development life cycle and project management methodologies
Preferred
Experience in SalesTech (Gong, Outreach, Salesloft, HubSpot) and/or CRM/MarTech (HubSpot) is highly preferred
The ability to work from our Lehi, Utah office is strongly preferred; however, remote work is possible for the right candidate
Remote candidates must have a private, quiet workspace, high-speed internet, and a reliable computer
Experience with project management tools such as Asana
Benefits
Bonus potentials of up to 5% based on business performance, 15% individual performance
Full Time (Contract 1099 start /move into W2with benefits to be available in Q1 2025)
Company
Outbound Funnel
Sales Engagement/Sales Enablement implementation and training
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Curtis Ropp
Founder & CEO
Company data provided by crunchbase
