Public Consulting Group · 15 hours ago
Implementation Specialist 2
United States
Full-time
Remote
Entry, Mid Level
$70K/yr - $74K/yr
2+ years exp
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Responsibilities
Develops presentations for client stakeholders
Evaluate client needs, plans and executes on delivery and implementation plans, and tests and troubleshoots final system setups.
Assists external clients in the implementation of technical systems, software, or solutions.
Learns web-based technologies and lead clients through implementation and training processes
Drafts updates to training manuals and other end-user documentation
Assist send-users with support inquiries utilizing multiple platforms
Coordinates with team if end-user inquiries need to be escalated
Assists in conducting online and on-site trainings
Assists team in developing specifications and testing technical development tasks
Uses database management systems to gather and analyze data
Works within a team to accomplish other duties on projects to meet necessary deadlines
Qualification
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Required
Strong analytical skills, research and problem-solving skills.
Excellent organizational, oral presentation and written communication skills.
Ability to manage time to meet critical deadlines.
Ability to work independently and with a team
Detail-oriented problem-solving approach to business issues
Commitment to deliver exceptional client service and contribute in a team environment
Proficiency in all Microsoft applications
Ability to manage multiple forms of support simultaneously
Bachelor’s degree or equivalent experience required
Preferred
Proficiency with database management systems is desirable
2+ years of similar work experience preferred
Benefits
Medical and dental care benefits
401k
PTO
Parental leave
Bereavement leave
Company
Public Consulting Group
Public Consulting Group is a consulting company offering management consulting services to public sector organizations and entities.
1,001-5,000 employees
H1B Sponsorship
Public Consulting Group has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (4)
2022 (8)
2021 (8)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Jimmy Cleveland
Chief Executive Officer
David Flores
Chief Technology Officer
Company data provided by crunchbase
