Implementation Specialist @ Imagine Learning | Jobright.ai
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Imagine Learning · 2 days ago

Implementation Specialist

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Responsibilities

Oversee implementation and management of account needs for all accounts within the assigned region.
Provide support for accounts nationwide as needed.
Utilize Salesforce to track all account data including sales opportunities, contacts, communication, and training.
Design and deliver sales presentations, product training, and professional development sessions, both in-person and via webinar platforms.
Communicate regularly and work effectively with districts, school administrators, and teachers to ensure successful program implementation and customer success.
Communicate regularly and work collaboratively with our partner to support sales and training needs.
Provide technical support and troubleshoot customer needs and requests.
Effectively lead online live chat and public webinar sessions for customers and prospects nationwide.
Maintain a flexible schedule to provide customer training and to travel to training sessions, support meetings, and team presentations.
Pro-active account management across the life cycle of a customer from interest, sales presentations, on-boarding to renewal.
Manage or assist with team projects including but not limited to webinars, training, and collateral development.
Other duties may be assigned based on team and customer needs.

Qualification

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Education Field ExperienceGrades 6-12Educational Standards KnowledgeTeaching Practices KnowledgeProfessional Development LeadershipProduct Training LeadershipWeb-Based Programs FamiliaritySalesforceSlackZoomGoogle Suite SkillsMicrosoft Suite SkillsAccount ManagementProject ManagementCustomer Training SkillsUSA TravelTeam PlayerCommunicationOrganizationPublic SpeakingProblem-SolvingDigital Curriculum EducationEnglish Language Arts StandardsTeaching PracticesAdaptability

Required

Bachelor’s degree or higher from an accredited school or university.
Experience in the field of education, classroom or administrative experience, grades 6-12 preferred.
Knowledge of current educational standards and effective teaching practices.
Experience leading professional development and/or product training.
Familiar with web-based programs such as Salesforce, Slack, Zoom, and more.
Strong skills in Google and Microsoft Suites.
Team player with strong skills in communication, organization, public speaking, and problem-solving.
Ability to manage multiple accounts, projects, and tasks simultaneously.
Ability to work remotely and independently.
Available to travel for presentations and customer training and meetings within the USA; travel 40%-60% of the time, based on account requests.

Preferred

Experience in implementation and professional development for digital curriculum education products with a track record of success in engaging teachers.
An understanding of standards for English Language Arts and other content areas.
Collaborative and organized self-starters who are able to maintain a flexible schedule.

Benefits

401k plan with a company match
Flexible work schedules and work from home opportunities
Employee referral bonuses
Multiple health, dental, and vision plans
16 paid holidays, including 2 floating holidays and a winter shutdown
Paid Time Off
Maternity and Fertility benefits
Paid bonding leave
Life and short and long-term disability insurance
Pre-tax savings plans
Paid volunteer hours and annual giving events
Professional development programs, including tuition reimbursement

Company

Imagine Learning

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Imagine Learning harnesses the power of technology to provide focused language and literacy instruction for 21st century learners.

H1B Sponsorship

Imagine Learning has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (5)

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
Sorenson Capital
2014-04-07Acquired· by Weld North
2010-11-23Private Equity· Undisclosed

Leadership Team

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Susan W. Preator
Co-Founder and Owner
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Leslie Sobon
Chief Experience Officer
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Company data provided by crunchbase
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