Everstream Analytics · 3 hours ago
Implementations Consultant - Software Solutions (SaaS)
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Responsibilities
Advise clients on best practices and system capabilities as well as limitations
Apply best practices when gathering data from customers, coordinating data cleansing if required, execute technical onboarding of multiple accounts, and lead customers through the setup and configuration process for their provided data sets
Facilitate data and system integrations with Product teams and API Specialists
Support validation (UAT) and troubleshoot difficulties during the configuration or go-live stages of the implementation process – a solid ‘figure it out’ factor is critical to this role to overcome implementation obstacles by facilitating communication and advocacy with internal product & development teams
Proactively communicate with Customer Success and Product teams to plan and maintain implementation schedules in line with mutually agreed project milestones
Qualification
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Required
Bachelor's degree in business administration, Economics, Engineering or a related field. Equivalent work experience is also acceptable.
At least 3 years of experience in B2B SaaS implementation experience.
Self-starter with a curious attitude and a willingness to learn and master new technologies.
Ability to execute against defined project milestones and maintain timelines.
Ability to act easily in a global environment, with understanding of cultural differences and behavior.
English: both oral and written proficiency, with ability to clearly communicate technical results to both technical and non-technical audiences.
Preferred
Experience within supply chain, procurement or transportation solutions.
Enterprise B2B SaaS Implementation experience for F1000 & F500 companies.
Company
Everstream Analytics
Everstream is a supply chain company that delivers actionable insights to increase the resilience and agility of supply chains.
Funding
Current Stage
Growth StageTotal Funding
$79MKey Investors
Morgan Stanley Investment ManagementHorizon Technology Finance
2023-04-04Series B· $50M
2022-05-18Series A· $24M
2021-11-29Debt Financing· $5M
Leadership Team
Recent News
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2024-10-31
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2024-05-23
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