200+ applicants

Company

Original Job Post

Vertex Service Partners · 2 days ago

Implementations Manager

United States

Full-time

Remote

Mid Level

4+ years exp

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Consumer Services

Hiring Manager

Blair Estridge

Insider Connection @Vertex Service Partners

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Lead ServiceTitan, Sage Intacct, and ADP configuration and implementation as a business analyst and system expert.

Execute key configuration tasks such as setting up Service Titan Payments Application, maintaining Pricebook, updating Payment Types, and handling Accounts Receivable and Accounts Payable balances.

Coordinate UAT testing of ServiceTitan exports to Intacct and manage user access and permissions per Vertex policies.

Ensure ServiceTitan usage is current with latest updates and features and support and assign training resources for Service Titan users.

Collaborate with business leaders to create uniform configuration standards and serve as onsite Vertex representative before and after go-live for smooth transitions.

Ensure adherence to Vertex best practices for ServiceTitan utilization and contribute to team culture and support related initiatives as needed.

Qualification

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Technology ImplementationBusiness AnalysisCRMSystem ImplementationProcess ManagementProblem-SolvingTime ManagementOrganizationPrioritizationLeadershipInterpersonal SkillsAttention to DetailTeamworkADPSage IntacctAccounting ERP implementationsServiceTitanFinancial informationCommunication

Required

4+ years in technology implementation or as a technology business/process analyst.

Experience with CRM and system implementation.

Strong time-management, organization, and prioritization skills.

Proven ability to lead and drive processes.

Excellent interpersonal skills, attention to detail, and teamwork.

Preferred

Experience with ADP, Sage Intacct, and accounting ERP implementations.

Extensive knowledge of ServiceTitan.

Ability to communicate accounting and financial information in simple terms.

Company

Vertex Service Partners

Vertex Service Partners is building a community of like-minded companies and leaders that aspire to provide compelling career opportunities for employees and build enduring relationships of trust with homeowners by consistently delivering amazing customer experience.

Charlotte, North Carolina

201-500 employees