America First Credit Union · 4 hours ago
Inbound Sales Advisor (W@H)
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Responsibilities
Sales & Member Service: Manage Inbound Calls and digital applications submitted across our platform . Promote relevant products and services, and provide solutions to members, with a focus on loans and ancillary sales.
Loan Origination: Receive and originate loan applications, communicate loan details and decisions to members, and provide guidance on relevant lending solutions.
Maximize Sales: Strive to exceed sales goals by recommending and cross - selling Credit Union products and services to members.
Multi-channel Interaction: Handle member interactions across multiple channels, ensuring a seamless and positive experience in each communication.
Member Education & Support: Educate members on loan options, insurance ancillary products, and other financial services available at the Credit Union.
Sales Goals: Stay highly motivated and results-driven, with a focus on meeting exceeding performance expectations and contributing to team success.
Coachable: Demonstrate a high level of coachability and adaptability to current market trends. They embrace feedback to refine their skills, stay informed on industry changes, and adjust their strategies to meet evolving member needs and market demands effectively.
Qualification
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Required
High school diploma or equivalent.
General knowledge of consumer loan processes, credit data, application processes, and banking requirements.
Understanding of government regulations and legal requirements related to lending and financial services.
Minimum of 2 years' experience in a sales position, preferably in a credit union or financial institution.
At least 2 years' experience as a loan originator, with a proven track record of success.
Experience in reviewing credit data and loan applications.
Proficient in Microsoft Office applications (Excel, PowerPoint, Word) and other relevant software.
Preferred
Relevant certifications or ongoing training in lending or financial services is a plus.
Company
America First Credit Union
America First Credit Union was founded in 1939
Funding
Current Stage
Late StageRecent News
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