47 applicants
MetLife · 3 days ago
Incident Response Director
Cary, NC
Full-time
Hybrid
Director
8+ years exp
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Responsibilities
Serves as a central point of contact during incidents, coordinating response efforts across multiple teams including IT, business operations, legal, and communication and collaborates to ensure timely and effective response coordination
Coordinates the initial assessment and triage of incidents, including determining the severity, scope, and potential impact of the incident; prioritizes response efforts based on risk and criticality, ensuring resources are allocated effectively to contain and mitigate threats
Supports the investigation and analysis of incidents to identify potential vulnerabilities; collects and analyzes relevant data and evidence, working closely with counterparts and business partners to understand the full scope of the incident and coordinate the implementation of corrective actions.
Prepares incident updates for dissemination to senior business leaders.
Conducts post-incident reviews and analysis of incidents to identify lessons learned, documents gaps in incident response process, and areas for improvement; supports the development and implementation of corrective actions and recommendations to enhance the organization's incident response capabilities and resilience
Supports compliance with relevant regulatory requirements, industry standards, and contractual obligations related to incident response and data protection
Designs, updates, and maintains comprehensive incident response plans tailored to threats and organizational needs; supports the regular review and testing of preparedness protocols, ensuring they are in line with current events, emerging threats, and changes in the organization’s infrastructure
Supports expansion of incident management partnerships with internal teams, including but not limited to Corporate Security, Cybersecurity, Government Relations, and Communications; proactively shares situation reports and after-action analysis
Provides support to leadership through regular guidance to MetLife Security Operations Centre (MSOC) Operations Analysts (OAs) to assist with responding to emerging physical threats to MetLife personnel, assets, operations and reputation
Qualification
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Required
At least 8 years of experience in a large-scale crisis management/incident response field or an equivalent environment, whether in the public or private sector
Experience of coordinating organizational response to both physical and cyber security incidents.
A firm knowledge of relevant regulatory requirements pertaining to operational and cyber resilience
Excellent interpersonal, oral and written communication, editing and presentation skills
A keen analytical thinker with the aptitude to collate and validate multiple streams of information; comfortable acting within ambiguous circumstances
Proven ability to fuse quantitative data and qualitative analysis and produce organization-specific operational assessments
Experience in writing detailed situation reports and after-action reports for senior-level audiences.
Functions well in a dynamic team environment, while also working independently on individual reporting deliverables
Cybersecurity, privacy incident response, incident management, crisis management, or business continuity exercise planning experience
Preferred
Industry standard crisis/resilience certifications or cyber certifications.
Foreign language ability/Global Experience a plus
Benefits
Comprehensive health plan including medical, prescription drug, vision, and dental insurance
Short- and long-term disability
Company-paid life insurance and legal services
Retirement pension funded entirely by MetLife
401(k) with employer matching
Group discounts on voluntary insurance products
Employee Assistance Program (EAP) and digital mental health programs
Parental leave
Volunteer time off
Tuition assistance
Company
MetLife
MetLife is a provider of insurance, employee benefits, and financial services .
10,001+ employees
H1B Sponsorship
MetLife has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (61)
2022 (165)
2021 (96)
2020 (78)
Funding
Current Stage
Public CompanyTotal Funding
unknown2000-04-28IPO· fra:MWZ
Leadership Team
Michel A. Khalaf
President and CEO, and Executive Leadership Team Member
Koley Corte
Senior Vice President and Chief Marketing Officer, Corporate and Institutional
Recent News
Minneapolis / St. Paul Business Journal
2024-06-04
2024-06-01
bloomberglaw.com
2024-05-27
Company data provided by crunchbase
