HIROTEC AMERICA, Inc. ยท 21 hours ago
Information Systems Intern
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Responsibilities
Providing technical support and assistance to employees with their computer software and hardware needs
Training users in the use of their hardware and software programs
Updating the operating system as needed
Loading and updating software applications as required
Assisting with telephone system and voice mail
Processing incoming service requests though a help desk system
Troubleshooting software and hardware problems
Providing recommendations for improvements in the computer systems or procedures
Qualification
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Required
Working towards an Associate's or Bachelor's degree in Information Systems Technology or related degree
MCSA or higher certification
Knowledge in various hardware and software packages
Excellent written and oral communication skills
Customer service support
Preferred
Previous work experience