MSE Supplies · 5 hours ago
Information Technology Operations Specialist
United States
Full-time
Remote
Mid Level
3+ years exp
Maximize your interview chancesAdvanced MaterialsIndustrial
Hiring Manager
Anita Robinson
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Responsibilities
Drive IT operational initiatives in a growing company, directly supporting the Director of Marketing in scaling and enhancing IT infrastructure
Lead cybersecurity initiatives to protect company IP, customer data, networks, endpoints and other assets
Oversee process implementations to streamline operations for remote employees and optimize existing platforms
Provide essential IT support, including file system enhancements and implementing CRM and ERP solutions
Collaborate with external IT consultants to diagnose and troubleshoot issues, implementing best practices and new processes as needed
Manage Google Drive, CRM, ERP, email, and data-sharing platforms, ensuring smooth, secure, and efficient operations
Provides exceptional end-user support, with excellent communications and responsive follow through.
Supports IT assets and inventory management for both hardware and software.
Contributes to documenting IT processes and ensures procedures are well-documented and understood by all users.
Troubleshoot and resolve basic network connectivity issues.
Qualification
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Required
Bachelor’s degree in a related field
Minimum of 3 years of IT experience, with a focus on cybersecurity and IP protection
Proficient in managing and implementing CRM, ERP, and other IT systems
Strong communication skills, able to adapt to a dynamic, startup-style environment
Entrepreneurial mindset with a data-driven approach to decision-making
Experience with platforms such as Zoho, Salesforce, HubSpot, and Microsoft Office Suite
Familiarity with e-commerce platforms like Shopify
Preferred
CompTIA A+, Network+ or Security+ preferred but not required
Experience with frameworks such as NIST CSF, ITIL, COBIT, or other standard frameworks a plus
Benefits
401(k)
Dental insurance
Health insurance
Vision insurance
Company
MSE Supplies
MSE Supplies is a supplier of advanced materials, laboratory equipment, lab supplies, and analytical services.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2024-09-25Acquired
Company data provided by crunchbase
