Bath & Body Works · 2 days ago

Infrastructure Engineer, Tech Lead

Columbus, OH

Full-time

Remote

Mid, Senior Level

$154K/yr - $154K/yr

5+ years exp

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Responsibilities

Collaborate with our other IT application teams, information security teams, and infrastructure teams to architect and produce a detailed design of network infrastructure for the implementations of new applications and modification of existing applications.

Execute the implementation of all components of network infrastructure, troubleshoot issues and collaborate on issue resolution.

Ensure documentation is updated and complete for production support teams and activities, build from scratch where required.

Guide level one firewall and load balancer support team in issue resolution when its escalated.

Create or modify complex firewall rules (Palo Alto) or load balancer set up (F5, Azure) that exceed the capabilities of our level one support team or set the standard for ongoing rule set up.

Perform level one and two issue resolution for non-firewall network functions; LAN, WAN, wired, wireless, etc.

Perform administrative functions related to the function of or monitoring of network devices.

Use ITIL processes (especially problem), past experience, and ongoing learning to continuously improve our network infrastructure.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Firewall setupLoad balancingAzurePalo AltoF5ITILCCNACCNPCWNAArista CertificationsService Now

Required

5+ Years of experience in networking, firewall set up and administration, load balancing

Ability to independently resolve network, firewall, and load balancing issue or execute new set up once corporate standards are shared.

Ability to share knowledge with intent to increase overall team knowledge and skills.

Ability to organize assignments, recognize when workload exceeds capacity, and request help

Ability to articulate points of view or recommendations in written presentations or in discussion in terms understandable by management and peers

Basic knowledge of ITIL (incident, problem, request) processes and willingness to learn Service Now and vendor partner tools/portals to execute those processes.