Infusion Collection Specialist - Remote @ Soleo Health | Jobright.ai
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Infusion Collection Specialist - Remote jobs in San Francisco, CA
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Soleo Health ยท 1 day ago

Infusion Collection Specialist - Remote

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Responsibilities

Researches all balances on the accounts receivable and takes necessary collection actions to resolve in a timely manner
Researches assigned correspondence; takes necessary action to resolve requests
Routinely reviews and works correspondence folder requests in a timely manner
Makes routine collection calls on outstanding claims
Identifies billing errors, short payments, unpaid claims, cash application issues and resolves accordingly
Ability to identify potential risk, write offs and status appropriately and report and escalate to management on as identified.
Researches refund requests received by payers and statuses refund according to findings
Documents detailed notes in a clear and concise fashion in Company software system
Identifies issues/trends and escalates to Manager when assistance is needed
Provides exceptional Customer Service to internal and external customers
Ensures compliance with federal, state, and local governments, third party contracts, and company policies
Must be able to communicate well with branch, management, patients and insurance carriers
Ability to perform account analysis when needed
Answering phones/taking patient calls regarding balance questions
Using portals and other electronic tools
Ensure claims are on file after initial submission
Identifies, escalates, and prepares potential payor projects to management and company Liaisons
Write detailed appeals with supporting documentation
Keep abreast of payor follow up/appeal deadlines
Submits secondary claims

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Collections experienceHome Infusion experienceSpecialty Pharmacy experienceHCPC coding knowledgeMedical terminology knowledgeCPR+ systems experienceMath skillsWord experienceExcel experienceOutlook experience

Required

1-3 years or more of strong collections experience
Knowledge of HCPC coding and medical terminology
Excellent math and writing skills
Excellent interpersonal, communication and organizational skills
Ability to prioritize, problem solve and multitask
Word, Excel and Outlook experience
High School Diploma or GED

Preferred

Previous Home Infusion and Specialty Pharmacy experience
CPR+ systems experience

Benefits

401(k) with a match
Referral Bonus
Great company culture
Paid parental leave options
No Weekends or Holidays!
Affordable Medical, Dental, and Vision Insurance Plans
Company Paid Disability and Basic Life Insurance
HSA and FSA (including dependent care) options
Paid Time Off!
Education Assistant Program

Company

Soleo Health

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Soleo Health is a pharmacy provider of intravenous and injectable medications for patients with chronic disorders.

Funding

Current Stage
Late Stage

Leadership Team

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Benjamin Bier
Chief Financial Officer
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Craig Vollmer
Chief Commercial Officer
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Company data provided by crunchbase
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