Inside Claims Representative II - Total Loss (Remote) @ Wawanesa Insurance | Jobright.ai
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Inside Claims Representative II - Total Loss (Remote) jobs in United States
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Wawanesa Insurance · 1 day ago

Inside Claims Representative II - Total Loss (Remote)

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Actively Hiring

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Responsibilities

Provide exceptional customer service through empathy, understanding of customer needs, and proactive handling
Interpret policy wordings, determine policy coverage and ensure appropriate reserving
Obtain and evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses and validate total loss evaluation
Negotiate settlement of total loss claims with insureds, claimants, and attorneys to reach fair and equitable settlements
Communicate with repair facilities, lien holders, tow facilities, and other vendors to obtain relevant information to settle claim
Coordinate services with vendors and service providers, such as rental and salvage
Secure documents needed to process titles and salvage of vehicles
Manage pending claims and workload timely and proactively to expedite total loss settlements
Maintain accurate records based on company standards and policies within the claims system
Remain up-to-date with legislative changes and trends in the insurance industry
May also manage salvage inventory by resolving release issues, setting minimum bids, reviewing bid approval requests, reviewing aging inventory, and resolving title problems
Perform other duties as assigned

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Insurance claims adjustingCustomer service skillsData entry accuracyCollege/University degree

Required

Minimum 1+ years of insurance claims adjusting experience
Effective customer service skills including empathy and concern for our customers
Strong communication skills, both written and oral
Strong investigative and analytical skills
Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment
Detail oriented with a critical degree of accuracy regarding data entry
Strong negotiation skills

Preferred

College/University degree

Benefits

Medical, Dental and Vision
Flexible spending accounts (FSA)
Voluntary benefit plans – accident, hospital indemnity and critical illness
Supplemental short and long-term disability benefits
Life insurance
Enhanced 401K plan
Paid time off (PTO) accrued at 0.0693 hours/per hour worked to a maximum annual accrual of 18 days (135 hours)
You will be eligible for Wawanesa’s annual bonus plan, entitled “Goal Achievement Plan” (GAP), that rewards employees for driving Wawanesa’s success.
Tuition Assistance and much more

Company

Wawanesa Insurance

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Wawanesa Insurance offers a breadth of insurance products.

Funding

Current Stage
Late Stage

Leadership Team

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Erin Fischer
VP, Claims Excellence
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David Arbuthnot
Director of Innovation Outpost
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Company data provided by crunchbase
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