Allstate · 3 hours ago
Inside Property Adjuster - Remote CST
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Responsibilities
Your primary responsibility will involve virtually inspecting damages, investigating coverage, preparing estimates, and settling claims promptly and accurately.
You will be interacting with customers, contractors, and vendors through various software platforms such as Xactimate and ClaimsX Video Collaboration.
This communication will take place through different channels, including voice calls, email, and text messages.
This role places a particular focus on water losses, ensuring that our customers receive the highest level of support and resolution for these specific claims.
You’ll live into Allstate’s Claims Culture by caring, empowering, and restoring, and you will accomplish that by being compassionate, clear, and a committed partner in each Property claim.
You’ll confidently and independently investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
You’ll use phone, emails and sometimes even video chat with customers to help them through a fast, fair, and easy claims process.
You will evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
You’ll utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
You’ll protect the company financially by executing policies along policy agreements, and you keep a clear record of your work in a claims system that you will be trained on.
You’ll accomplish this by ensuring timely and accurate documentation is completed as you work on each claim.
Qualification
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Required
1+ years of previous customer service experience required.
Excellent Organization Skills
Ability to multi-task
Ability to assess property damages and accurately determine claim coverage.
Excellent negotiation and communication skills to interact with customers and stakeholders remotely.
Ability to work independently and manage time efficiently in a virtual work environment.
Detail-oriented and organized, with a focus on delivering high-quality and efficient claim resolutions.
Preferred
Previous industry experience is highly desired.
Proficiency in using Xactimate and other relevant software for virtual assessments is preferred.
Benefits
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
Company
Allstate
Allstate is an insurance company that offers car, home, and life insurance services. It is a sub-organization of Allstate.
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-24Post Ipo Debt· $500M
2014-01-13Post Ipo Equity· undefined
1993-06-11IPO· undefined
Leadership Team
Recent News
Business Wire
2024-11-21
2024-11-21
Digital Insurance
2024-11-19
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