Nous Infosystems · 3 hours ago
Inside sales
United States
Full-time
Remote
Entry Level
2+ years exp
Maximize your interview chancesAnalyticsCloud Computing
Hiring Manager
Durga Prasad Etha, CIR AIRS® Certified
Insider Connection @Nous Infosystems
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Serve as the primary contact for schools using FINACS, addressing inquiries, resolving non-code-level issues, and supporting their day-to-day needs.
Develop a comprehensive understanding of the product workflows, enabling effective troubleshooting and support for schools.
Document product usage guides, FAQs, and training resources to help clients maximize the software’s value.
Collect and analyze customer feedback to identify product enhancement opportunities and work with the development team to communicate client needs.
Assist in functional testing and issue identification to ensure product functionality aligns with client requirements.
Support lead generation efforts by identifying prospects, qualifying leads, and nurturing relationships.
Assist with outreach initiatives, including email and phone follow-ups, to move leads through the sales funnel.
Support product demonstrations and other sales-related activities to prospective clients.
Track sales metrics and contribute to reporting for assessing campaign effectiveness and refining strategies.
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
2-3 years of experience working directly with customers.
Strong communication skills, particularly with U.S.-based clients.
Proficiency with billing and accounting software.
Availability to work flexible hours aligned with U.S. time zones.
Strong communication and engagement skills, especially when working with educational institutions.
Analytical and problem-solving skills to identify customer needs and provide practical solutions.
Solid understanding of accounting, finance, and billing concepts.
Ability to learn complex software workflows and translate them into practical, user-friendly solutions for customers.
Comfort with handling multiple responsibilities in a dynamic, startup environment.
Preferred
Experience working in schools or educational institutions is a plus.
Background in accounting, finance, or proficiency in billing/accounting software is a significant advantage.
Company
Nous Infosystems
A leading global product engineering and IT service US-based company with a presence in 5 continents.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Anurag Chauhan
Chief Executive Officer
Ajith J Pillai
Executive Chairman
Recent News
Company data provided by crunchbase
