5 · 3 hours ago

Inside Sales Energy Advisor

Philadelphia, PA

Full-time

Remote

Entry Level

1+ years exp

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Insider Connection @5

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Responsibilities

Respond to inbound phone, email and chat inquiries, providing guidance to potential customers on electricity procurement for the business

Present electricity purchasing options to clients in a clear, value-driven, and helpful manner

Provide excellent customer service by responding promptly to questions, inquiries, and resolving issues

Set proper expectations for deliverables, both with customers and internal teams

Utilize internal systems to request pricing and energy usage information

Consistently close business and achieve sales goals

Collaborate with 5’s operations teams to quickly address customer service issues and keep clients informed of the resolution

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Inside sales experienceDeregulated energy experienceSpanish speakingProactive improvement