73 applicants

Company

Yorktel · 3 days ago

Inside Sales Manager

USA

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Develop and execute sales strategies to achieve company revenue targets.

Monitor key performance indicators (KPIs) and metrics to optimize team performance.

Manage sales pipelines and ensure timely follow-ups on leads.

Build and maintain strong relationships with clients and partners.

Ensure customer satisfaction and address concerns to maintain long-term partnerships.

Collaborate with customer success and account management teams to enhance client experiences.

Utilize CRM platforms (e.g., Dynamics, HubSpot) to track and analyze sales activities.

Stay updated on industry trends and emerging technologies to support sales efforts.

Identify opportunities to improve processes and leverage tools to enhance productivity.

Provide regular sales reports and forecasts to senior management.

Analyze sales data to identify trends, opportunities, and areas for improvement.

Develop action plans to address gaps in performance.

Hire, train, and mentor a high-performing inside sales team.

Set clear performance goals and provide ongoing feedback to drive results.

Foster a collaborative, motivated, and customer-focused team environment.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Sales Strategy DevelopmentCustomer Relationship ManagementCRM Software SalesforceCRM Software HubSpotManaged ServicesTechnical Support ServicesVideo Conferencing InfrastructureCloud Collaboration ServicesSystem IntegrationUnified Communication SolutionsVideo Conferencing NetworksFinancial PrinciplesThird Party Supplier InteractionMicrosoft SuiteWritten/Verbal Communication

Required

Strong leadership and managerial skills

Strong customer orientation and ability to interface with VP level management in customer environments

High attention to detail and ability to multitask

Basic comprehension of general financial and accounting principles

Experience in, and a working knowledge of the following areas is required: Professional Services, Managed services, Technical support services, ServiceNow, Cloud based collaboration services (Teams, Zoom, Webex, etc.), Unified communication and collaboration solutions, System Integration, Video conferencing infrastructure, Video conferencing networks

Familiarity working with third party suppliers

Ability to work collaboratively across all organizational levels including executives, managers, front line, technical subject matter experts, and IT etc.

Excellent written/verbal communication skills

Proficient in Microsoft Suite (Outlook, Excel, Word, PowerPoint)

The candidate must have the ability to travel as required in support of regular site visits to customer location(s)

Bachelor’s degree in Business, Marketing, Sales, or a related field (preferred)

Minimum of 3-5 years of experience in sales, with at least 2 years in a leadership or management role

Proven track record of meeting or exceeding sales targets and managing high-performing teams

Experience with CRM software (e.g., Salesforce, HubSpot, etc.) and other sales tools

Requires extensive sitting, standing, and walking

Limited weekend and/or night work may be required

Must be willing to complete background checks and drug tests as required by current or future contracts