American HomePatient · 4 hours ago

Inside Sales Rep - Remote

Nashville, TN

Full-time

Remote

Entry Level

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Responsibilities

Establishes customer contact by initiating followup outbound calls and receiving inbound return calls

Promotes products and facilitates customer needs to utilize company's products or services by adequately assessing customer qualification, thoroughly explaining product/services benefits, and assisting with facilitating physician communication as necessary

Resolves customer concerns by providing appropriate information regarding products and services

Records customer information and maintains database by obtaining, entering, and verifying required data

Ensures quality service by following departmental and company policies, procedures, and standards, as well as adhering to compliance policies, procedures, and standards

Facilitates sales process by communicating/sharing information with appropriate internal and external contacts

Completes and ensures accurate validation of insurance benefits

Provides customer followup as required

Contributes to departmental objectives by accomplishing required contact and sales results, with the ability to track and report progress of sales results

Qualification

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Inside salesTelephone customer serviceComputer literacyMedical industry knowledgeData entryEnglish oralEnglish writtenTyping speed (25-30 wpm)Windows 10Chrome browserEdge browserDual monitorsWired headsetInternal cameraPrivate HIPAA compliant workspace