Shutterfly · 4 hours ago
Inside Sales Representative
United States
Full-time
Remote
Entry Level
$35K/yr - $50K/yr
1+ years exp
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Responsibilities
Rebooks and retains business in assigned accounts by providing exceptional customer service through regularly scheduled emails and calls.
Leverages existing relationships within current accounts to grow our business by upselling additional products and services into the account
Maintains and updates current product, service, and pricing knowledge; acts as the point of contact and provides quality product, program, and service information to accounts
Uses Lifetouch’s consultative selling strategy and approach, consistently, to maximize sales. Listens carefully to ensure prospective customers’ needs are understood and addressed as well as effectively respond to and overcome objections.
Uses customer relationship management (CRM, specifically Salesforce) system to efficiently and accurately document the sales process status, track contacts, as well as enter and update data.
Demonstrates knowledge and expertise by clearly explaining product/service features and benefits, pricing, commission, execution, and collection process.
Provides professional customer support by speaking clearly, checking for understanding, offering solutions and additional assistance, working efficiently, and following up.
Safeguards all customer, employee, and company proprietary and personal information ensuring customer and employee data is kept confidential at all times.
Qualification
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Required
High School diploma, GED or equivalent experience
1 – 3 years sales and/or customer account service/support
Strong interpersonal and collaboration skills
Strong communication skills (written, verbal, listening, and presentation)
Excellent customer service skills
Good organizational skills
Detail-oriented in the execution and follow-up of work
Critical thinking and problem-solving skills
Ability to balance and execute against multiple projects/priorities simultaneously
Takes initiative
Proficient in Microsoft Outlook
Proven selling skills specifically related to growing existing accounts and/or acquiring new business, with the ability to identify unique customer needs
Results-focused with demonstrated ability to meet and exceed goals
Working with cross-functional teams
Safeguards all customer, employee, and company proprietary and personal information ensuring customer and employee data is kept confidential at all times
Preferred
Post-secondary education
Telephone sales with daily goals
Experience using Salesforce or some other type of CRM system
Benefits
Bonus incentive
Health benefits
401K program
Other employee perks
Company
Shutterfly
Shutterfly is a photography company provides products and services to preserve their memories and sharing stories.
10001+ employees
H1B Sponsorship
Shutterfly has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (37)
2022 (66)
2021 (63)
2020 (77)
Funding
Current Stage
Late StageLeadership Team
Moudy Elbayadi
SVP, Chief Technology Officer
Eric L. Stromberg
Head of Infrastructure & Cloud Engineering
Recent News
2023-09-06
2023-08-11
Company data provided by crunchbase
