The McAlear Group · 9 hours ago
Inside Sales Representative-DCD
St. Louis City County, MO
Full-time
Remote
Entry Level
$22/hr - $26/hr
2+ years exp
Maximize your interview chancesAccountingBrand Marketing
Hiring Manager
Michelle Topel
Insider Connection @The McAlear Group
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Answer incoming calls
Make a minimum of sixty (60) outbound calls per day
Process customer orders with ability to up-sell and cross-sell through received phone, email, or fax
Update customer records
Note all customer interactions in CRM
Respond to customer requests regarding service, products, and account information
Analyze and rectify customer concerns using various procedures and communication with various departments
Troubleshoot and resolve customer complaints to orders, delivery dates or service issues
Liaison between the customer and freight carriers
Provide technical support and provide tracking information
Prepare and provide customer pricing quotes
Generate additional sales through tele sales activity
Create and update portal entries for all equipment repairs
Communicate and collaborate with other inside and outside team members
Qualify sales leads and prospects
Participate in trade shows as needed
Complete Monthly Sales Report
Punctuality and regular attendance
Keep showroom organized, if applicable
Check product stock for sales
Assist with Inventories
All other duties assigned
Qualification
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Required
High school diploma or equivalent
Ability to change focus frequently and often while being detail oriented and well organized
Ability to solve problems and work independently and as a team
Ability to communicate effectively with customers, management, and inter-department personnel
Strong computer skills with Microsoft (Word, Excel, and Outlook)
Strong work ethic and positive attitude
Able to work in a high-pressure, challenging environment
Physical ability to do work requires but not limited to bending, sitting and standing for 8+ hours
Physical ability to do work requires lifting 1 to 75 pounds
Must be able to drive a forklift and company vehicles
Must be able to load and unload equipment with or without assist
Preferred
2+ years prior sales experience
Strong knowledge of the sewer and drain industry and products
Benefits
401k
Health and life insurance
Employee Assistance Program (EAP)
Disability coverage
PTO
Company
The McAlear Group
The McAlear Group is comprised of three diverse companies, each within a unique and diverse manufacturing industry.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
J
John Crisp
Chief Information Officer
T
Tom Martin
CPO
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