Renewal by Andersen ยท 2 days ago
Installation Scheduling Coordinator
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Building MaterialCustomer Service
Insider Connection @Renewal by Andersen
Responsibilities
Follow up on Jobs in Progress (JIPS) & IGBs to ensure proper scheduling
Maintain installation scheduling of installation managers, & creates service folders with proper documentation for IMs
Take both inbound and outbound scheduling calls
Prepare customer correspondence when deemed appropriate, such as paid invoices or rebates
Provide back up and support to other members of the operations team as needed
Keep continuous communications with assigned customers to ensure that all questions and concerns about their project are addressed and satisfied
Possibly prepare contract amendment as necessary
Work regularly in an office environment
Up to 8 hours of sitting in any given day
Type, speak, & write daily
Repetitive typing & answering phones
Other job duties as assigned
Qualification
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Required
Experience working in an office environment preferred
High School Diploma or equivalent required; College Degree preferred
Preferred
Knowledge/Skills
Excellent customer relations, empathetic & personable skills
Exceptional communication skills of listening and speaking for handling customer conflicts
Knowledgeable with tactful and diplomatic approach to tasks at hand
Must be able to organize & prioritize
Ability to adapt well and accept feedback in a changing environment
Must be comfortable in technology-driven environment
Ability to work independently & with other teammates
Benefits
Medical Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Telehealth: 24/7 access to physicians
Prescription drug Insurance
Dental Insurance
Vision Insurance
Life Insurance / AD&D $50,000 Paid Coverage
Additional Voluntary Employee & Spousal life insurance
Short-term disability Insurance (STD)
Long-term disability Insurance (LTD)
Parental Leave
Voluntary Critical Illness Insurance
Voluntary Accident Insurance
Teammate Assistance Plan
Paid Volunteer Time
401k with 50% match up to 6% of your annual pay
Tuition Reimbursement
Company
Renewal by Andersen
Renewal By Andersen offers services for the replacement of windows and doors.
H1B Sponsorship
Renewal by Andersen has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2021 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase