Coinbase · 5 days ago
Institutional Account Manager
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BitcoinBlockchain
Insider Connection @Coinbase
Responsibilities
Independently manage a book of high-priority clients within Coinbase Institutional.
Collaborate with Senior Account Managers to support large and complex client relationships.
Handle client escalations effectively and communicate with AM Leadership when necessary.
Provide top-notch client experience through partner management, prioritization, and efficient execution.
Understand and optimize client workflows and strategies to ensure efficient product utilization.
Manage and prioritize incoming client requests, resolving issues with limited support.
Participate in prospect and client demo calls, showcasing product features in collaboration with sales partners.
Communicate client feedback to internal teams for product improvement.
Form strong relationships with clients and internal teams, demonstrating ownership and urgency.
Qualification
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Required
Collaborative, team-oriented with a strong sense of ownership and urgency for one’s clients
Exceptional communication skills, both verbal and written
Ability to form strong and lasting relationships with clients and internal teammates
Preferred
Digital Assets experience & knowledge
Prior Prime Brokerage experience
Prior Account/Relationship Management experience
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Company
Coinbase
Coinbase is a cryptocurrency exchange and cryptocurrency wallet platform that allows users to buy, sell, and store various cryptocurrencies.
H1B Sponsorship
Coinbase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (69)
2022 (233)
2021 (235)
2020 (75)
Funding
Current Stage
Public CompanyTotal Funding
$1.78BKey Investors
ARK Investment ManagementDFJ GrowthTiger Global Management
2024-03-13Post Ipo Debt· $1.1B
2023-09-05Post Ipo Debt· $180M
2022-11-09Post Ipo Equity· $21.4M
Recent News
2024-06-05
2024-06-03
2024-06-02
Company data provided by crunchbase