AppFolio · 4 hours ago

Instructional Designer

United States

Full-time

Remote

Mid Level

$60K/yr - $90K/yr

3+ years exp

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Responsibilities

Own new Vendor Management Operations (VMO) training launches.

Serve as the project manager for all VMO launches to ensure an on-time launch and successful transfer of information

Develop all assessments, role plays, or other learning activities in partnership with SMEs to maximize knowledge retention

Measure the impact of training efforts to determine effectiveness and adjust the approach as necessary

Work cross-functionally with stakeholders across AppFolio and with our VMO partner

Demonstrated ability to manage multiple projects simultaneously

Build and deliver scaled trainings to revenue org team members.

Build courses utilizing SCORM files

Achieve AppFolio product & process mastery and leverage that knowledge to train others on new GTM and product initiatives

Grade and conduct assessments to understand learner performance

Deliver live sessions (in person and via Zoom) with high charisma and knowledge

Design presentations that are visually interesting, yet clear for the learner.

Foster a strong LMS backend and frontend user experience

Enable rev org teams to drive efficiencies across internal team operations.

Partner with the Revenue Operations team members to provide enablement support on 2025 strategic initiatives through deck creation, FAQs, coordinating trainings/meetings, videos and short courses to equip team members.

Prioritize team requests by assessing needs against OKRs to ensure the right work is being prioritized at any given time

Facilitate the ongoing success of key operational programs which may include performance analysis and reporting, process/quality management, and/or system maintenance and enhancement

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Instructional DesignSaaS ExperienceProject ManagementContent DevelopmentTraining MethodologiesAssessment DevelopmentLMS ManagementVisual DesignPerformance AnalysisOKR AssessmentCross-functional Collaboration