Western Governors University · 3 days ago

Instructor-A + Certification

United States

Full-time

Remote

Entry, Mid Level

$62K/yr - $94K/yr

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Higher Education

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Responsibilities

Acts as a steward for carrying out WGU’s mission and strategic vision by demonstrating effective and consistent commitment to learner-centered, competency-based educational support.

Responsible to monitor the course progress of an assigned group of learners in their course(s) and proactively offer support at key points of the student journey.

Provides expertise in assigned content area and maintains current knowledge in their field.

Fosters student learning through innovative, effective teaching practices.

Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community.

Offers timely support and outreach to students, including meeting service level agreements as outlined by their department.

Uses technology-based teaching and communication platforms to aid students in the development of competencies.

Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.

Participates in all required training activities.

Responds with urgency to changing requirements, priorities, and short deadlines.

Consistently exhibits WGU Leadership Principles.

Other duties and responsibilities may be assigned as the position evolves.

Qualification

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Master'sDoctorate degreeCompTIA A+ certificationStudent support experienceDistance education experienceTechnological competencyMicrosoft Office proficiencyVirtual instructional platformsStudent management systemsData-driven decision makingCustomer service orientationWork with diverse learners

Required

Master's, Doctorate, or terminal degree in a specific content area. Education must be from an accredited institution. Education is verified.

Current CompTIA A+ certification (within the last three years) or ability to get it/ renewed

Experience providing student support and instruction and/or assessment evaluation

Demonstrated ability to work with diverse learner profiles.

Ability to work a student-friendly schedule (evenings/weekends).

Demonstrated ability to customize instructional support for learners with a variety of needs and educational backgrounds.

Must demonstrate technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems.

Extraordinary customer service orientation.

Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.

Well organized - conscientious and thorough with detail.

Ability to use data to make decisions.

Strong understanding, acceptance, adherence and promotion of the tenets of competency-based education in the WGU model.