AAA Club Alliance · 1 day ago
Insurance Service Specialist
United States
Full-time
Remote
Entry Level
$15.78/hr - $30.26/hr
2+ years exp
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Insider Connection @AAA Club Alliance
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Responsibilities
Execute and facilitate insured’s service requests accurately and timely, while anticipating the sale for account rounding and cross-selling opportunities
Counsel the policyholder concerning appropriate coverage, policy limits, payment options and state laws that will best meet their needs
Work with policyholders from the agencies existing book of business through inbound telephone calls, direct mail, and email to review policies prior to renewal. Review and update policy to enhance retention and better meet the needs of the consumer.
Serve as liaison between the customer, sales agent and manager to ensure timeliness of responses and compliance with established company policies and procedures.
Counsel the members and non-members regarding membership benefits in correlation with insurance products.
Qualification
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Required
High school diploma or equivalent
2+ years of customer service and/or sales experience in an insurance environment
Active Property and Casualty License or Personal Lines License
Membership license required or ability to obtain license within 90 days of employment.
Schedule Requirements: Mon – Fri, 10:00am to 6:00pm EST, with at least 1 Saturday a month on a rotating schedule
Preferred
Call Center experience preferred
Benefits
3+ weeks of Paid Time Off
8 Paid Holidays
401(k) plan with employer match up to 7%
Medical, Dental, Vision and Prescription coverage
FREE AAA membership (inclusive of product & service discounts)
FREE Life Insurance
An in-house virtual training program
Company
AAA Club Alliance
For over 100 years, AAA Club Alliance has been serving our members on the road and around the world.
Founded in 1900Wilmington, Delaware
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Tom Wiedemann
President & CEO
Cathy Ovchar
EVP and CFO
Company data provided by crunchbase
