Sedgwick · 5 hours ago

Intake Associate - Property

Wisconsin, United States

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Sets up and enters new claims into the claims management system.

Enters claims data into claims management system upon requesting the appropriate information and analyzing the responses.

Makes outbound calls to claimant and/or client to obtain new claim details.

Finds opportunities to refer claims within the organization.

Assigns claims using the tools provided.

Supports claims staff by providing accurate information during the claim set up process.

Uses multiple platforms to look for adjusters to assign claims

Makes outbound calls and/or texts to adjusters to discuss claim details for assignment. (Using Sedgwick’s texting platform)

Ensure all parties have the required information in order to successfully manage a claim, including, loss location, notice of loss (NOL), fee schedule, etc.

Works with management to make determination on assignment process and resources used.

Performs other duties as assigned.

Supports the organization's quality program(s).

Travels as required.

Qualification

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