Minnesota Department of Human Services · 4 hours ago
Integrated Service Delivery (ISD) Product Manager - Human Services Program Coordinator
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Government Administration
No H1B
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Responsibilities
Direct, own, and be accountable for all aspects of the assigned Integrated Service Delivery Product within the context of Minnesota’s human services delivery system enterprise, Modernization roadmaps and the technologies and information that enable them.
Accountable for delivering and managing all aspects of the Product’s life cycle including Product Management Leadership, Product Vision, Product Strategy/Planning, and Product Life Cycle Management.
Accountable for setting and owning the vision of the product, monitoring key performance indicators and metrics for its health, and prioritizing the work to be developed by the Product Team.
Serve as the strategic planner, expert consultant, analyst, and relationship manager: Plan and design services based on Product participants’ assessed needs, policy guidelines, and special work/product methodologies to ensure effective Products are provided to stakeholders and participants.
Qualification
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Required
Four (4) years’ professional experience in leading product management and/or systems/application management in a large organization.
Experience must demonstrate leading at least one large scale product or service through successful delivery.
Lead high-quality product development using an agile methodology - iteratively improving products through delivery cycles.
Ability to interpret and leverage user research, user testing, and data analytics to make and validate product decisions.
Preferred
Experience strategically leading and managing highly politicized relationships with internal and external stakeholders and or partners with competing priorities.
Strong communication skills and experience and comfort with internal and external stakeholders within a government organization.
Variety of experiences working effectively with others from different backgrounds and cultures.
Benefits
Paid vacation and sick leave
12 paid holidays each year
Low-cost medical, dental, vision, and prescription drug plans
Fertility care, including IVF
Diabetes care
Dental and orthodontic care for adults and children
6 weeks paid leave for parents of newborn or newly adopted children
Pension plan that provides income when you retire (after working at least three years)
Employer paid life insurance to provide support for your family in the event of death
Short-term and long-term disability insurance that can provide income if you are unable to work due to illness or injury
Tax-free expense accounts for health, dental, and dependent care
Resources that provide support and promote physical, emotional, social, and financial well-being
Training, classes, and professional development
Tuition reimbursement
Federal Public Service Loan Forgiveness Program (Some positions may qualify for the Public Service Loan Forgiveness Program. For more information, visit the Federal Student Aid website at studentaid.gov)
Employee Assistance Program (EAP) for work/life support
Common sources of stress can be addressed through the EAP: mental health, relationship challenges (personal and work), grief and loss, finances, and legal issues
Daily Living/Convenience Services: Chore services, home repair, trip planning, child/elder care
Company
Minnesota Department of Human Services
The Minnesota Department of Human Services (DHS) helps provide essential services to Minnesota’s most vulnerable residents.