200+ applicants

Company

Airbnb · 3 days ago

Integration Engineer

United States

Full-time

Remote

Mid Level

$85K/yr - $108K/yr

3+ years exp

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Comp. & Benefits

H1B Sponsor Likely

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Responsibilities

Triage, prioritize, troubleshoot and/or escalate major issues reported by our software partners.

Use a wide variety of tools and logs to make informed decisions to quickly and effectively address software partners’ needs.

Provides emergency support to software partners during regular on-call rotations.

Liaise between software partners and Airbnb's software engineers, product teams, and other departments.

Carefully test, document, and help share updates about new API features and changes on the platform with our software partners.

Advocate for our software partners by influencing the product team and roadmap decisions based on their feedback and learnings.

Foster strong connections with our software partners to support their success on Airbnb.

Create and update user-facing documentation to improve clarity and relevance of content.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

REST APIsTechnical SupportSQL QueriesJavaJavaScriptPostmanGitHubKibanaGrafanaDatadogYAMLTechnical Troubleshooting

Required

3+ years of experience in a similar customer-facing technical support role.

Experience working with REST APIs and related tools like PAW, Postman, Kibana, Grafana, Datadog, YAML, etc.

Understanding of coding concepts and is familiar with programming languages, such as Java and JavaScript, and tools used across the industry such as GitHub repos and IDEs.

Understanding and writing complex SQL queries.

Strong technical troubleshooting and problem-solving skills.

Excellent communication skills, both written and verbal.

You enjoy puzzle-solving, tinkering, testing and experimenting with APIs.

Benefits

Bonus

Equity

Benefits

Employee Travel Credits

Company

Airbnb

Glassdoor

4.3

Airbnb is an online community marketplace for people to list, discover, and book accommodations through mobile phones or the internet.

Founded in 2008

San Francisco, California, USA

5,001-10,000 employees

http://www.airbnb.com

H1B Sponsorship

Airbnb has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (119)

2022 (236)

2021 (282)

2020 (244)