Be an early applicantLess than 25 applicants

Company

Transamerica · 19 hours ago

Intermediate Compliance Analyst - Complaint Administrator

United States

Full-time

Remote

Entry, Mid Level

$58K/yr - $65K/yr

2+ years exp

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Responsibilities

Analyze and respond to complaints from consumers or regulators (e.g., state insurance department, FINRA, SEC, consumer) completely, accurately and by required due dates.

Work closely and coordinate with internal business areas to investigate complaints, gather information for internal examination requests, and provide a reasonable resolution to issues.

Assist in drafting responses to examiner inquiries.

Participate in team meetings and discussions of complaint cases.

Analyze internal processes, service, and products, and provide ongoing guidance related to regulatory requirements; identify root causes and possible courses of action for improvement for various departments to ensure compliance with regulatory and statutory requirements.

Update and maintain complete and accurate policies, procedures, compliance logs or files.

Assist in periodic testing to ensure compliance with applicable regulations.

Contribute to the development of new and/or enhanced compliance programs and enterprise-wide initiatives.

Assist team members with research and assigned tasks and provide training to supported teams.

Qualification

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Regulatory ComplianceSecurities RegulationsMS Office ProficiencyLegal ResearchContract DevelopmentFraud InvestigationsAnti-Money LaunderingLife Insurance Knowledge

Required

Bachelor’s degree in business, marketing, paralegal or other relevant field, or equivalent education and experience.

Two years of regulatory, securities, or advertising compliance experience.

Areas of experience desired may vary based upon assigned compliance functions and may include contract development, claims, underwriting, legal research, fraud or anti-money laundering investigations and/or communications.

Written and verbal communication skills.

Analytical and research skills.

Proficiency using MS Office tools.

Preferred

Knowledge of life insurance products a plus.

Benefits

Pension Plan

401k Match

Employee Stock Purchase Plan

Tuition Reimbursement

Disability Insurance

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Career Training & Development Opportunities

Paid Time Off starting at 160 hours annually for employees in their first year of service.

Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

Parental Leave – fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

Adoption Assistance

Employee Assistance Program

College Coach Program

Back-Up Care Program

PTO for Volunteer Hours

Employee Matching Gifts Program

Employee Resource Groups

Inclusion and Diversity Programs

Employee Recognition Program

Referral Bonus Programs